Contact Us

Help Forum

Join our forum, [link] to receive help on g2nb. You can configure your personal email and membership settings for the group to send updates for the group or individual topics within it.

Please note that many common errors can be resolved by searching the forum or taking a look at our documentation.


When posting to the forum please include the following information:

  • Complete description of the problem (ie what you were trying to do and what went wrong)
  • If the problem is with a g2nb analysis:
    • Job ID if run on one of our dedicated servers (g2nb Cloud, Indiana University, Broad Internal)